Aspiring Cloud / IT professional



I'm a third year computer science student at Sheridan College specializing in cloud computing and information technology.


Joshua Li

Aspiring Cloud / IT professional



I'm a third year computer science student at Sheridan College specializing in cloud computing and information technology.

Joshua Li

Joshua Li

Skills

Skills

Certifications

Certifications

Experience

Experience

Compass Community Health   Hamilton, ON


IT Support Specialist                                            May 2022 – August 2022                     

                                                                                                        

• Resolved help desk tickets quickly and efficiently across multiple job sites using remote communication tools.


• Assisted in deploying new software, trained 25+ users, and ensured 100% adoption.


• Configured computers and integrated them into the domain environment, supporting a smooth workflow.


• Researched and recommended hardware/software solutions within budget constraints.


Compass Community Health

Hamilton, Ontario


IT Support Specialist


May 2022 – August 2022



• Resolved help desk tickets quickly and efficiently across multiple job

sites using remote communication tools.


• Assisted in deploying new software, trained 25+ users, and ensured

100% adoption.


• Configured computers and integrated them into the domain

environment, supporting a smooth workflow.


• Researched and recommended hardware/software solutions within

budget constraints.

Compass Community Health   Hamilton, ON                  

IT Support Specialist                                               May 2022 – August 2022


                                                                                                         

• Resolved help desk tickets quickly and efficiently across multiple job sites using remote communication tools.


• Assisted in deploying new software, trained 25+ users, and ensured 100% adoption.


• Configured computers and integrated them into the domain environment, supporting a smooth workflow.


• Researched and recommended hardware/software solutions within budget constraints.

St. Joseph Hospital   Hamilton, ON                                                                                                                           

Technical Support Intern                              September 2019 – January 2020                                                                


• Provided technical support for hospital staff, troubleshooting hardware, software, and network issues.


• Assisted in system migrations and technology upgrades, ensuring minimal disruption.


• Managed help desk tickets, inventory, and asset records using IT management systems.


• Supported staff via phone, email, and in-person, improving

department productivity.

St. Joseph Hospital       Hamilton, ON 

       

Technical Support Intern                              September 2019 – January 2020



• Provided technical support for hospital staff, troubleshooting hardware, software, and network issues.


• Assisted in system migrations and technology upgrades, ensuring minimal disruption.


• Managed help desk tickets, inventory, and asset records using IT management systems.


• Supported staff via phone, email, and in-person, improving

department productivity.

St. Joseph Hospital       Hamilton, ON 

       

Technical Support Intern                              September 2019 – January 2020



• Provided technical support for hospital staff, troubleshooting hardware, software, and network issues.


• Assisted in system migrations and technology upgrades, ensuring minimal disruption.


• Managed help desk tickets, inventory, and asset records using IT management systems.


• Supported staff via phone, email, and in-person, improving

department productivity.

ABL Employment Hamilton, ON                                                                                                                        

Cargo Handler                                       December 2022 - October 2024                                                                             


• Organized and shipped various cargo types, ensuring compliance with safety protocols.


• Prioritized and coordinated time-sensitive shipments in a fast-paced environment.


• Worked closely with both ground staff and air crews to ensure the efficient loading and unloading of cargo.


• Quickly identified and resolved cargo misplacements, minimizing delays.


ABL Employment Hamilton, ON                                                                                                                        

Cargo Handler                                       December 2022 - October 2024                                                                             


• Organized and shipped various cargo types, ensuring compliance with safety protocols.


• Prioritized and coordinated time-sensitive shipments in a fast-paced environment.


• Worked closely with both ground staff and air crews to ensure the efficient loading and unloading of cargo.


• Quickly identified and resolved cargo misplacements, minimizing delays.

ABL Employment Hamilton, ON                                                                                                                        

Cargo Handler                                       December 2022 - October 2024                                                                             


• Organized and shipped various cargo types, ensuring compliance with safety protocols.


• Prioritized and coordinated time-sensitive shipments in a fast-paced environment.


• Worked closely with both ground staff and air crews to ensure the efficient loading and unloading of cargo.


• Quickly identified and resolved cargo misplacements, minimizing delays.

Projects

Projects

Pet Adoption Website

Created a static pet adoption website and hosted it on Amazon S3

Pet Adoption Website

Created a static pet adoption website and hosted it on Amazon S3

Personal Website

Personal Website

Project 1

Description

Project 1

Description

Marvel Movie Rating App

Created a mobile application with some group members to rate Marvel movies

Project 1

Description

Pet Adoption Website

Created a static pet adoption website and hosted it on Amazon S3

Pet Adoption Website

Created a static pet adoption website and hosted it on Amazon S3

Marvel Movie Rating App

Created a mobile application with some group members to rate Marvel movies

Marvel Movie Rating App

Created a mobile application with some group members to rate Marvel movies

Personal Website

Personal Website

Personal Website

About


Oh hey ...... You’re still here?

Here some additional details about myself.




In a work setting I am someone who can be described as hardworking, reliable, detail oriented, organized and adaptable. I'm a great listener who ensures they understand what they are doing and does not shy away from feedback from their peers. I enjoy working with other in a team setting and i'm also cable of working independently. On my free time I enjoy cooking, watching shows, gardening, playing games and DIY projects around the house. If you made it this far



Thanks for visiting my website!

Joshua Li

About


Oh hey ...... You’re still here?

Here some additional details about myself.



In a work setting I am someone who can be described as hardworking, reliable, detail oriented, organized and adaptable. I'm a great listener who ensures they understand what they are doing and does not shy away from feedback from their peers. I enjoy working with other in a team setting and i'm also cable of working independently. On my free time I enjoy cooking, watching shows, gardening, playing games and DIY projects around the house. If you made it this far



Thanks for visiting my website!

Joshua Li